Given the past couple of years, business owners are on the lookout for ways to minimise overall costs in their business. It is important for businesses to look at the structure of their company, and take this into consideration. Looking at what tasks are performed where, how and who by. All of these are major contributors to the productivity of the business, and the profit you make.
How can you save money while actively spending money? Let us explain, while of course outsourcing is an expenditure, it can help to grow your business. This then works out to save you money in the long run. There are no size restrictions on the type of company that can use outsourcing, and there are plenty of reasons to look into outsourcing for your business.
As a business owner, one of the main benefits you will reap from outsourcing is the freeing up of time. All those hours that would have been spent on all the “nick, nack” tasks, the repetitive, or even specialist tasks that you need to research into, can now be spent focussing, improving and evolving your business to adapt to the ever changing climate.
What is Outsourcing?
Generally, outsourcing refers to the process of hiring an external entity to provide support for your business, this could be to completely perform a task that was previously undertaken in-house or even just to have some extra support for you personally while you focus on your business.
You would usually look at outsourcing tasks or roles as a cost cutting measure, either for when your business needs extra support without having to employ a staff member or just as a way of reducing workload for your current employees so that efforts can be focussed elsewhere or to welcome in new tasks.
What tasks can be outsourced?
When you have something that you are not familiar with it is normal to have concerns or to even be reluctant to take your first step. We get it, but a crucial point to remember is that by outsourcing some of the base tasks of your business you could begin to see your company shaping into a more efficient and productive competitor in your industry.
There really is no end to the type of tasks you can outsource, if a person has the right skill set and advertises services that are beneficial to your business then that task that you do not like doing could be outsourced.
Typically outsourced tasks
Below are the most common tasks that we get asked about when people would like to use our services.
General Administration
Many people do not really enjoy the typical admin tasks that come with the running of a business, if they can help it they would have someone else complete it. That is where we can help. Within our general administration services we can provide general secretarial services, handling of correspondence, answering of emails, typing as well as proofreading any documentation.
Social Media Management
All too often social media gets put on the back for most businesses as it takes up time that could be focused elsewhere. In today’s climate, digital presence is one of the most influential sources for your business and increasing traction, due to the advancement of technology and the way we look for products or services. We can manage your social media channels and create daily, weekly, or monthly updates on all platforms to keep your followers entertained and more importantly reminded of your business.
It is often forgotten that social media can be used as a very rewarding marketing tool that is highly effective. Your social media channels are a great way of staying in the back of their mind with relevant and consistent updates. We can also keep on top of engagement on any or all of your used platforms to help build a relationship with your customers and audience, which in turn will help build trust and affinity.
E-Commerce Support
To follow on nicely from Social media, we often get asked how we can support you and your E-Commerce business. We have experience managing various online stores, from sourcing suppliers, managing orders, restocking inventory and handling customer service. We have worked on a range of different platforms, such as: Amazon Seller Central, Shopify, Etsy and Ebay. We can also support you with setting up your website and looking through all the analytics and KPIs to know what is working and what could be improved upon to get the most from your store.
Recruitment and Resourcing
We understand how advertising a position can be a timely task, especially when you are having to read through job applications and find the most suitable candidates to interview. Then you'll also have to continue the process to finalise your candidate. All taking so much time that could be focused elsewhere, and doing what you do best. We are happy to help in writing up a detailed job description, managing candidate applications and shortlisting the best candidates for interviews, saving you so much time.
Send us over the key information and we will be able to follow from there.
Call Handling
We understand the impact missed calls can have on your business. We have specially formulated packages designed to suit your business needs, you can be sure to never miss a call again. We ensure all calls are answered with your very own personal message and that interaction is professional and informative for each part involved. In addition to an answering service, we can also offer various administration services to add on to your call package for a bespoke service, tailored to your business and what you require.
With a smaller team we are able to provide a more customised service in comparison to the larger companies out there, so you never need to worry about losing your businesses personal touch.
There are plenty of other tasks that can be outsourced, these just happen to be our most common enquiries. If there is something you may need help with that isn’t listed here or on our services page, please do not hesitate to contact us. We are happy to answer any questions that you may have.
You can contact us here.